CategoryOneGames

Shipping

Shipping Information

At CategoryOneGames.com, we work hard to make sure your order arrives safely, affordably, and as quickly as possible. Below is everything you need to know about our shipping options, discounts, and policies.


Shipping Discounts

We offer automatic shipping discounts based on your order total:

  • 70% off USPS Ground Advantage on U.S. orders over $45

  • 50% off USPS Priority Mail on U.S. orders over $100

  • 50% off First Class International on orders over $85

These discounts will be applied at checkout—no coupon needed.


How Shipping Is Calculated

Shipping costs are based on the weight of your order. Please note:

  • The system calculates by weight, not package size.

  • Orders with oversized items may require additional shipping, which we will confirm with you before shipping.

  • We'll always contact you before charging anything extra.


PWE (Plain White Envelope) Orders

For small, low-value orders, we offer a PWE (Plain White Envelope) shipping option.

  • Tracking is not included with PWE shipments.

  • PWE is only suitable for up to 16 cards or small, flat items.

  • This option is offered to help keep shipping affordable for low-value orders.

Important:
Because tracking is not available for PWE orders, we cannot offer refunds or replacements if these shipments are lost or delayed in the mail. If you want tracking and protection, please choose another shipping method.


Secure Packaging

We pack all orders carefully to ensure your items arrive in excellent condition. Whether you're receiving a sealed booster box or a single card, we protect it during shipping.


High-Value Orders

  • Orders over $750 may require shipping confirmation and additional shipping costs.

  • For international orders over $600, we recommend selecting UPS Expedited for better tracking and reliability.


International Orders & VAT

We do not collect or pre-pay VAT/import fees. You are responsible for any customs charges at delivery.

  • As of July 1, 2021, EU customers are charged VAT on all orders under €150.

  • Orders over €150 are subject to import VAT and duties based on your country’s laws.


Lost or Delayed International Orders

International shipments may take longer than domestic orders and carry a higher risk of loss due to customs delays or local postal service issues.

If your order is lost or significantly delayed:

  • We will assist in working with USPS to locate the package.

  • We do not issue cash refunds for lost international shipments.

  • If possible, we’ll offer a replacement or store credit.


Available Shipping Methods

Shipping options shown at checkout depend on your order’s weight, size, value, and destination. Available USPS services may include:

U.S. Domestic:

  • USPS Ground Advantage (formerly Parcel Post)

  • USPS Priority Mail

  • USPS Priority Mail Flat Rate (Box, Large Box)

  • PWE (Plain White Envelope – no tracking, no refund)

International:

  • USPS First Class Mail International Parcel

  • USPS Priority Mail International

  • USPS Priority Mail International Flat Rate (Box, Large Box)


Tracking & Checkout

  • All U.S. orders (excluding PWE) include free tracking.

  • Most international orders (excluding PWE) include tracking depending on the shipping option selected.

During checkout:

  1. Select your preferred shipping method.

  2. Click “Proceed” to continue with your order.


 

If you have questions about shipping, VAT, or delivery options, feel free to email us at Scott@CategoryOneGames.com.